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Then the engineers there will be able to provide you wtih further assistance. If yous till cannot sync folders after emptying the cache, please kindly submit a support ticket to our dedicated support team in Outlook for Mac.
Microsoft exchange server settings outlook 2016 for mac for mac#
You can increase the message size limit on the Exchange server to allow for larger email messages to be sent from Outlook for Mac clients and other EWS clients. BeforeĮmptying the cache, you may want to ensure that your Outlook information is backed up. This issue occurs when you send an email message thats larger than the Exchange Web Services (EWS) message size limit thats configured on the Exchange server. Emptying the cache replaces the contents of the folder with the latest items from the Exchange server. Note: The above procedure deletes any information that is not synchronized with the Exchange server, including your contacts' mail certificate. Here're the steps:ġ) Make sure that your computer is connected to the Exchange server.Ģ) In the navigation pane, Ctrl+click or right-click theĮxchange folder for which you want to empty the cache, and then selectģ) On the General tab, choose Empty Cache.Ĥ) After the folder is empty, Outlook automatically downloads the items from the Exchange server.
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You can try to empth the cache in Outlook so that Outlook can download all the items from your Microsoft Exchange account again. One of the reason is that Outlook cache has been corupted, since items from an Exchange account are all stored in the cache, one it's in trouble, it will case synchronization problems with the Exchange sever.